Get Support for Taper-Plus, LWC-Plus, and Top-View
ASR support will help you with anything from simple questions to strategies for creating ultra-complicated roof takeoffs.
How to Get Support
Use the contact form.
Or call toll-free in North America:
1-800-818-2051
Or call from anywhere:
604-939-0199
Office hours are Monday - Friday 9am - 5pm Pacific (GMT-8) time.
Am I eligible for Support?
Customers in the following categories are eligible for support.
- All Top-View customers.
- Taper-Plus and LWC-Plus subscription licensees.
- Taper-Plus and LWC-Plus perpetual licensees with support contracts.
If you are uncertain if you qualify, please contact us.
Taper-Plus and LWC-Plus customers with perpetual licenses can get support contracts by contacting sales.
In addition to regular support, you may also be interested in our custom training sessions.
Security Key Downloads
We are happy to help you getting the Sentinel Security Key to work with your computer. You can also get help from Sentinel.
A lot of security key problems can be resolved with a fresh install of the security key driver. Download the Safenet installer and medic programs to begin troubleshooting on your own.
