ASR Support Plan
Questions get answers
Suggestions get results
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Our support plan is free to ASR software subscribers and to all customers for a full year after purchase. Continuing support is available to nonsubscription customers for a small annual fee.
What's included in the support plan?
Unlimited online and toll free technical support, regular software updates, members-only website priveleges including our user-to-user forum, and discounts on other ASR software.
How do I get in touch with technical support?
Phone us toll free and speak to our knowledgable, friendly support staff, not a machine. E-mail or fax us your questions and we'll respond within one business day. Or join our user-to-user forum and get help from other roofing professionals using our software.
Why should I pay for continuing support?
Our support plan offers important benefits to experienced customers. By continuing on our support plan you will:
Stay competitive We are always adding new features to software updates to keep up with the dynamic needs of the industry.
Eliminate costly technical problems As you upgrade your computer, printer, plotter, digitizer, or operating system, we make sure you get everything set up properly to keep your software running smoothly.
Train new employees New employees use our software faster and more effectively with the benefit of our technical support plan.
Solve complex design problems Send us projects that present unique challenges. We work hard to find a design solution, then walk you through the steps needed to solve your problem.
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